From:                              MGMA Washington Connexion [mgmawashingtonconnexion@mgma.mmsend.com] on behalf of MGMA Washington Connexion [mgmawashingtonconnexion@mgma.com]

Sent:                               Wednesday, October 28, 2009 5:47 PM

Subject:                          10/28: November is "Heal the Claim" Month

 

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In this issue


November is "Heal the Claim"™ Month

MGMA has partnered with the American Medical Association (AMA) to encourage members to participate in the AMA’s "Heal the Claims Process"™ campaign. The AMA campaign’s goal is to reduce the cost of submitting claims for the physician practice from as much as 14 percent of total collections to just 1 percent.  During November, practices are encouraged to perform a claims process check-up, review claims payments from payers for accuracy and appropriateness, and appeal any inappropriate delays, denials or reductions in payment.


MGMA introduces new member benefit: Patient Touch Points for Clean Claims Toolkit

Over the past 10 years, medical practices' total operating costs have outpaced total medical revenue in every specialty tracked except anesthesiology, MGMA Cost Survey data show. The data also showed that 36.1 percent of delayed medical practice payments were due to provider error. The most common reasons for delayed payment were:

  • The provider incorrectly set up the account (15.2 percent)
  • The provider did not follow up on denied claims (12.9 percent)
  • The payer incorrectly processed the invoice (11.6 percent).

MGMA has designed Patient Touch Points for Clean Claims to help medical practices correctly process a “clean” claim on the first submission. This tool will help medical practices implement procedures essential to processing clean claims in a proactive manner. The tool is designed to pair patient “touch points,” (instances where medical practice staff interact with patients and have opportunities to gather claims-pertinent information) with the elements of the CMS-1500 form.


MGMA comments on Breach Notification Interim Final Rule

The Medical Group Management Association (MGMA) submitted comments to the Office for Civil Rights (OCR) on the interim final rule entitled “Breach Notification for Unsecured Protected Health Information.” Under existing federal rules, physician practices must take necessary and appropriate steps to protect all information related to treated or covered individuals. Under the new regulation, should an improper disclosure occur, the practice is required to take available steps to "mitigate" the harm of disclosure, which may include notifying the individual whose information was breached. Should a breach occur, the interim final rule requires practices to perform a risk assessment to determine whether the violation poses a significant risk of financial, reputational or other harm to an individual. Practices that reasonably determine that no harm has occurred or would occur from the breach of information would not have to notify their patients. 

In comments to the OCR, MGMA supported the inclusion of this “harm” standard and recommended that OCR expand the exception for “limited data sets” and increase the time practices and their business associates have to notify patients of a breach. MGMA also called on the government to work with healthcare providers to offer assistance in implementing these new requirements. While the regulations became effective on Sept. 23, 2009, the government has indicated that it will not impose penalties for violations that occur prior to Feb. 22, 2010. However, practices and their business associates are expected to comply with the breach notification regulations during this interim period. 

Read MGMA’s full comments

Access the OCR breach notification Website


Red Flags Rule set to become effective Nov. 1

The Federal Trade Commission's (FTC) Red Flags Rule becomes effective on Nov. 1. The Red Flags Rule requires creditors and financial institutions to develop identity theft prevention programs. The FTC considers healthcare providers to be creditors when they accept insurance and bill patients after services are rendered for amounts that insurance does not pay, or if they regularly allow patients to set up payment plans after services have been rendered.

While the FTC has delayed enforcement of this rule several times, at this time we are not expecting another delay and are encouraging practices to prepare for enforcement. As we have reported in previous publications, the Red Flags Rule was originally scheduled to become effective on Nov. 1, 2008. Due to concerns expressed by the Medical Group Management Association (MGMA) and others, the FTC extended this date to May 1, then to Aug. 1 and finally to Nov. 1.

Last week the House of Representatives passed a bill (H.R. 3763) that would exempt health care practices with 20 or fewer employees from the Red Flags Rule. This bill is currently awaiting consideration in the Senate.

MGMA will keep you informed of further action on the bill. You can visit the MGMA Red Flags Rule Resource Center for help preparing your identity theft prevention plan. 


 CMS allows coverage of MRI for blood flow determination

The Centers for Medicare & Medicaid Services (CMS) has decided to allow local Medicare contractors to determine whether they will pay for magnetic resonance imaging (MRI) for blood flow measurement. Although the Medicare National Coverage Determination Manual lists blood flow as a nationally non-covered indication for MRI, CMS has found that this blanket non-coverage is no long supported by the available evidence. Coverage may be allowed for services performed on or after Sept. 28, 2009 if the local contractor exercises its discretion to cover these services. Contractors will not search for claims with dates of service on or after Sept. 28 but have been directed by CMS to adjust any claims brought to their attention.

The following cardiac MRI codes will be changed from non-covered to covered: 75558, 75560, 75562 and 75564. All other uses of MRI remain unchanged.

Read CMS’s MLN Matters article.

Read CMS’s transmittal modifying Pub. 100-03, Medicare National Coverage Determinations.

Read CMS’s transmittal modifying Pub. 100-04, Medicare Claims Processing.

Oct. 28, 2009

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  Member Resources

Healthcare Reform Resource Center

Medicare Provider Enrollment Toolkit

Red Flags Rule Resource Center

Recovery Audit Contractors Resource Center

 


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©2009 Medical Group Management Association®, American College of Medical Practice Executives®, MGMA Center for Research, and MGMA Services Inc. All rights reserved.

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